When you open an account with us you are required to provide some information in order that we can provide you with the best possible service.
We use your personal information to:
When you register with us via our website we ask you to provide personal information such as your first name, last name, address and contact details, including e-mail address, mobile and telephone numbers. We store this information in our database in order to enable us to recognize you as a customer. Your account details are stored in our database, and strictly protected with an encryption system. Only authorized personnel can access the data. We have electronic, physical and procedural safeguards in place to ensure your account information is not disclosed to any 3rd party without your permission.
As you pay online for the goods you order, we also ask you for payment card information. We work with external companies to process credit card payments. We do not hold any cardholder information in our database. All payment details are stored and processed via associated partners who are GDPR compliant.
We record technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, screen resolution, operating system and platform.
Our website uses end to end encryption (HTTPS), ensuring that communications on our websites are strongly encrypted. We regularly test the encryption of our servers to ensure that they remain so.
Where we have reason to suspect fraud or the commission of any other criminal offence, we may share your data (such as your name, address information, details of failed payments and your ordering history) with crime prevention agencies for the purpose of detecting and preventing crime.